Shipping policy

1. Order Processing Times:

• Orders with instant payments (such as credit cards or PayPal) will be processed within 24 business hours of receiving your order.

• For payments by bank transfer, order processing will take place after the funds have been credited to our platform. This process may take longer, depending on the timing of the banks involved. Please ensure you provide proof of payment if requested.

2. Standard Delivery Times:

• Standard delivery times for orders in Italy are 24/48 working hours from the shipping date.

3. Variations Based on Distance:

• Please note that delivery times may vary depending on distance. For local or metropolitan area shipments, 24-hour delivery times could be achieved. However, for more remote or out-of-town destinations, delivery may take longer.

4. Delivery to the Islands:

• For shipments to the islands, there is an additional delivery time of 1 working day compared to standard times. This is due to the logistical challenges associated with transportation to the islands.

5. Shipment Tracking:

• Each order will come with a tracking number, which will allow customers to track the shipping status and get real-time delivery information.

6. Working Days:

• Business days include Monday to Friday, excluding national holidays.